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Thread: I cannot access my email account

  1. #1
    Noogle

    Join Date
    Apr 2010
    Posts
    1

    Unhappy I cannot access my email account

    I cannot access my email account. I had difficulty in downloading McAfee and a tecnician "helped" by deleting my history and my cookies. Now when I try to access my email account, google does not recognize me. I was asked to answer the question that I wrote a couple years ago, and I don't remember how I answered it. I could open up a new account, but I need the adresses on the existing account. How can I get access to my existing account?
    foxyuno2

  2. #2
    Googler

    Join Date
    Apr 2010
    Location
    CyberSpace
    Posts
    62
    i would suggest that you send Gmail a email saying that you have been locked out of your account along with a scanned copy of 2 primary forms of ID and they should reset your pwd if you proved that you own the account

  3. #3
    Noogle

    Join Date
    Apr 2010
    Posts
    3
    This process is a total pain in the ***, once my gmail account got blocked because I tried to reset my password a couple of times because I forgot it, you have to fill in a whole list of requirements and wait for google to check the right data. I had to wait over a week.

  4. #4
    Googler

    Join Date
    Apr 2010
    Location
    CyberSpace
    Posts
    62
    well what do you expect for such a secure process with soo much internet fraud these days for best security make it the most pain in the arse process but 1 week with a application form is really good i have seen worse from other email providers.

    just think your account is safe from hijackers claiming to be you as they now have your records on file.

    whats a few days going to matter you go to work and come home a few times and before you know it your on gmail again

  5. #5
    Noogle

    Join Date
    Apr 2010
    Posts
    2
    Quote Originally Posted by foxyuno2 View Post
    I cannot access my email account. I had difficulty in downloading McAfee and a tecnician "helped" by deleting my history and my cookies. Now when I try to access my email account, google does not recognize me. I was asked to answer the question that I wrote a couple years ago, and I don't remember how I answered it. I could open up a new account, but I need the adresses on the existing account. How can I get access to my existing account?
    foxyuno2
    I was also facing same kind of problem, but i got resolved my issue now with the help of my senior forum members.

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