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Thread: Can't open gmail

  1. #1
    Noogle

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    Can't open gmail

    I can't even open gmail at all. I can't access the login page or anything. I've cleared my cache, I have no firewall, I've used like 5 different browsers, changed my security settings, changed my proxy settings, nothing. Anytime I try to open http://www.google.com/gmail or http://gmail.google.com/ I get "Error 404 - the web page you have requested cannot be found" It's embarassing having to access my E-mail from other people's computers. Please help me.

    PS
    Sorry if this question has been posted before, looked but could only find messages with similar problems, not the same problem.

  2. #2
    Elite Googler

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    Check yoru HOSTS file and make sure that it's cleared out.

  3. #3
    Noogle

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    Re: Can't open gmail

    Quote Originally Posted by jamesdfraser
    I can't even open gmail at all. I can't access the login page or anything. I've cleared my cache, I have no firewall, I've used like 5 different browsers, changed my security settings, changed my proxy settings, nothing. Anytime I try to open http://www.google.com/gmail or http://gmail.google.com/ I get "Error 404 - the web page you have requested cannot be found" It's embarassing having to access my E-mail from other people's computers. Please help me.

    PS
    Sorry if this question has been posted before, looked but could only find messages with similar problems, not the same problem.
    I've had the same exact problem for the past few days. Gmail was working fine, didn't do anything to my computer/connection, now I can't get in at all, from home or work.
    I've been researching, seems like some people have had this problem for a few days to a week. Hopefully it will clear up on its own. I've written gmail 3 times with no repsonse back yet.

  4. #4
    Elite Googler

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    Re: Can't open gmail

    Quote Originally Posted by cwg25
    I've written gmail 3 times with no repsonse back yet.
    Give them time since it can take them up to 5 days to weeks to reply. Try using a different browser, restart the Computer, Restart the broadband modem, clear the DNS cache, and check your HOSTS file.

  5. #5
    Noogle

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    Re: Can't open gmail

    Quote Originally Posted by Lupine1647
    Quote Originally Posted by cwg25
    I've written gmail 3 times with no repsonse back yet.
    Give them time since it can take them up to 5 days to weeks to reply. Try using a different browser, restart the Computer, Restart the broadband modem, clear the DNS cache, and check your HOSTS file.
    wouldn't those things be worthless to try since I can log into my other gmail account with no problem?

    thanks anyways!

  6. #6
    Noogle

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    No this is definitely on my end, I've had this problem for like 2 months now. I've restarted my modem and computer and everything.

    Where is the HOSTS file?

  7. #7
    Noogle

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    I just signed up this pm for gmail and am unable to access it. I am able to get into the gmail page, but unable to login. It tells me I have not entered my password correctly...Anyone with suggestions? Thanks Linda [email]linda-l-lamb@nc.rrco[/url]m

  8. #8
    Elite Googler

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    Quote Originally Posted by Triple L
    I just signed up this pm for gmail and am unable to access it. I am able to get into the gmail page, but unable to login. It tells me I have not entered my password correctly...Anyone with suggestions? Thanks Linda [email]linda-l-lamb@nc.rrco[/url]m
    Try using the forgotten password feature.


    Info on the HOSTS file is at:
    http://www.mvps.org/winhelp2002/hosts.htm

  9. #9
    Junior Googler

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    i've had the same problem for the past couple of days, i'm going to try the things suggested here and try accessing gmail agian

  10. #10
    Master Googler
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    rustypaulin can u now access ur gmail???

  11. #11
    Noogle

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    Cannot open gmail

  12. #12
    Noogle

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    I love you guys!!!! The HOSTS file thing worked!!! I can access my E-mail now!!! THANK YOU!!

  13. #13
    Noogle

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    Quote Originally Posted by jamesdfraser
    I love you guys!!!! The HOSTS file thing worked!!! I can access my E-mail now!!! THANK YOU!!
    what exactly did you do???

    please give some detials

    thanks!

  14. #14
    Junior Googler

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    Quote Originally Posted by sirlaguna
    rustypaulin can u now access ur gmail???
    yeah it seems to be working fine now, i didn't even need to do any of the things suggested here, i just tried opening it as normal yesterday and it worked fine

  15. #15
    Elite Googler

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    Quote Originally Posted by cwg25
    Quote Originally Posted by jamesdfraser
    I love you guys!!!! The HOSTS file thing worked!!! I can access my E-mail now!!! THANK YOU!!
    what exactly did you do???

    please give some detials

    thanks!
    It's just clearing it out because you have Spyware on your system.

    I feel like blowing up Microsoft right now.

  16. #16
    Noogle

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    Quote Originally Posted by Lupine1647
    Quote Originally Posted by cwg25
    Quote Originally Posted by jamesdfraser
    I love you guys!!!! The HOSTS file thing worked!!! I can access my E-mail now!!! THANK YOU!!
    what exactly did you do???

    please give some detials

    thanks!
    It's just clearing it out because you have Spyware on your system.

    I feel like blowing up Microsoft right now.
    Ok, how do you clear it out?

  17. #17
    Elite Googler

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    Quote Originally Posted by cwg25
    Quote Originally Posted by Lupine1647
    Quote Originally Posted by cwg25
    Quote Originally Posted by jamesdfraser
    I love you guys!!!! The HOSTS file thing worked!!! I can access my E-mail now!!! THANK YOU!!
    what exactly did you do???

    please give some detials

    thanks!
    It's just clearing it out because you have Spyware on your system.

    I feel like blowing up Microsoft right now.
    You've just go to that file and delete the contents inside it. The link I provided a few posts up will tell you where it's at. While you're at it, you may want to download MS Anti-Spyware at http://www.microsoft.com/spyware/ and Ad-Aware at http://www.lavasoftusa.com/

    Ok, how do you clear it out?

  18. #18
    Noogle

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    Quote Originally Posted by Lupine1647
    Quote Originally Posted by cwg25
    Quote Originally Posted by Lupine1647
    Quote Originally Posted by cwg25
    Quote Originally Posted by jamesdfraser
    I love you guys!!!! The HOSTS file thing worked!!! I can access my E-mail now!!! THANK YOU!!
    what exactly did you do???

    please give some detials

    thanks!
    It's just clearing it out because you have Spyware on your system.

    I feel like blowing up Microsoft right now.
    You've just go to that file and delete the contents inside it. The link I provided a few posts up will tell you where it's at. While you're at it, you may want to download MS Anti-Spyware at http://www.microsoft.com/spyware/ and Ad-Aware at http://www.lavasoftusa.com/

    Ok, how do you clear it out?
    ok, I tried that and it didn't work(deleted content in HOSTS file)

    I have and have run ad-aware, MS anti-spyware, spybot, mcafee stuff, etc. I deleted all cookies and temp files.

    I can get into one of my other gmail account with no problem. It's just my main gmail account I have trouble with, can't login from home or work, I get this message:

    "Server Error

    Gmail is temporarily unavailable. Cross your fingers and try again in a few minutes. We're sorry for the inconvenience."

  19. #19
    Elite Googler

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    cwg25, that's a different problem. You can get to GMail, just that you need to e-mail Google about it

  20. #20
    Noogle

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    Well after 5 days, my gmail account has mysterously returned. I sent them 3 emails over the past week and found the unhelpful responses in my account this morning.

    At least its back...


    sometimes you just have to wait I guess, I tried all of the advice in this thread and others.

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