in the exact same boat.... so I can't get into picasa, don't recall my email password, since I only created the account to use picasa (not their email ... however the email addy is the userid).
So where does it send my password? TO THE SAME FRICKIN EMAIL ACCOUNT I CANNOT ACCESS???
How boneheaded is that?
How about some challenge/response questions, GOOGLE? Seeing as you have no customer service!.